Spirulina Mater, Inc.

Money Back Guarantee

At Spirulina Mater we are committed to providing top-quality products that improve the quality of life of our customers. Try any of our Spirulina supplements and we guarantee you will be satisfied – or your money back. To make a product return, follow these steps:

1. Please email info@spirulinamater.com or send a letter via USPS with your concern or reason for return.

Spirulina Mater

501 Golden Isles Drive. Suite 203.

Hallandale Beach, Fl 33009

Once you have received confirmation from an Spirulina Mater representative, you can send your return to:

Spirulina Mater

501 Golden Isles Drive. Suite 203.

Hallandale Beach, Fl 33009
Attn: Returns Dept.

Include your order number and a copy of your receipt.

Offer Terms:

– Product must be purchased directly from www.spirulinamater.com in order to process a monetary refund.
– Return must include a copy of the packing list. Once received, please allow 2-4 weeks for processing.
– Must be postmarked within 30 days of purchase.
– Shipping costs are not refundable.



Terms of Shipping – USA

Telephone Contact Information & Business Hours

Our business hours are 8:00 a.m. – 5:00 p.m. Eastern Standard Time. Telephone orders may be made at 954-456-7890. If you reach our voicemail, please leave a message. We’ll promptly return your call.

Shipping Cut Off Time

All orders placed at or after 9:30 a.m. Eastern Standard Time will be shipped the following business day. Orders ship within 24 hours; however, if your order is placed on a holiday, Friday, Saturday, or Sunday, your order will be shipped the following Monday. A shipping confirmation will be emailed once your order has been shipped. Tracking information will be available within 24 hours after your order is shipped.

P.O. Boxes, APO Addresses

Spirulina Mater will ship to P.O. Boxes and APO address. Spirulina Mater will not be responsible for any lost or damaged orders shipped to P.O. boxes/APO addresses; we recommend using a physical street address only.

Online Purchase Additional Terms

All purchases through our site, all other transactions formed through the Website, and all transactions occurring as a result of visits made by you to this site are governed by these Terms of Shipping, including the following Online Purchase Additional Terms:

Payment Options

Terms of payment are within Spirulina Mater’s sole discretion, and unless otherwise agreed to by Spirulina Mater, payment must be received by Spirulina Mater prior to our acceptance of an order. Payment for the products may be made by credit card (VISA, MasterCard, American Express, or Discover) or some other prearranged payment method unless credit terms have been agreed to by Spirulina Mater. Orders are not binding on Spirulina Mater until accepted by Spirulina Mater.

Title to Product

Title to products passes from Spirulina Mater to you upon shipment from our facility; however, loss or damage that occurs during shipping by a carrier selected by Spirulina Mater shall be our responsibility. If the loss or damage occurs during shipment by a carrier you select, then it will be your responsibility. Software is only licensed and not sold; licensor retains all right, title and interest in and to such software.

Guaranteed Satisfaction/Return Policy

You may return any Products in accordance with our “5 STAR GUARANTEE” in effect at the time of purchase. We are dedicated to providing the highest quality products and best customer service. If you are unsatisfied with your product and ordered your product directly from our Website, you may return it within 30 days. You are responsible for the cost of the return postage. A copy of your invoice must be included with return as well as a reason for the return; please follow these simple procedures and you will be issued the appropriate credit. Please contact us for the return address at 954-456-7890.

If any package is returned to us due to an address error made by you, you refuse the package, or the items are not allowed into a certain country due to customs or otherwise, you will only be credited for the returned product less the cost of the entire shipping fee. If the product is unable to be returned or is destroyed, no credit will be issued.

General

We may revise and discontinue products at any time. We reserve the right to limit order quantity at any time without notice. Prices and promotions are subject to change without notice.

You agree that you are buying products for your own internal use only, and not for resale.